About our company
All of our engineers have serviced, repaired and installed 1000's of boilers. A good heating company is only as good as the engineer that walks through your door, that's why are engineers are hand picked, have suitable training and have built up experience to ensure they carry out work that is safe, efficient and productive whilst maintaining a standard of quality.Our engineers have worked for or on behalf of many leading companies as well as manufacturers such as British Gas, Homeserve, Ideal, Baxi, Potterton plus many more.
Throughout the built up years of experience our engineers have gained they have the ability to identify potential issues that may arise and most importantly are able to identify unsafe situations, keeping up to date with current and ever changing regulations to keep you safe and warm.
We understand how frustrating missed appointments can be, taking time off, arranging someone to be home, even using your hard earned holiday from work to be at home for an engineer. Unlike some companies we aim to attend all our confirmed appointments and if we are running late we will let you know, never keep you waiting.
Some companies no matter how big or small want to be in and out of your property doing as little as possible, as quickly as possible. We care about our customers needs, when we leave your property we want to make sure you are happy with what we have done and understand why we have done it.
We will not try to sell you something you don't need or force you to take out extra policies or unwanted covers that cost you extortionate amounts per month. We simply do what we are there for and leave you documentation to say what we have done so you can be sure that we have ticked all the relevant boxes we said we would.